Found defects after moving in – what now?

Why it matters

When you move out, the flat is compared with its condition at move-in. Defects missing from the handover report and never reported can lead to disputes about your deposit.

Under Swiss law the landlord must hand over the property in a condition fit for its intended use (Art. 256 CO). Tenants must report defects they are not required to remedy themselves (Art. 257g CO).

Step by step

• Walk through every room – including cupboards, windows, blinds, appliances and cellar.
• Photograph each defect: one overview and one close-up.
• Briefly describe the exact location.
• State whether the defect should only be documented or repaired.
• Send the list to your property manager in writing and keep a copy.

Is there a deadline?

The law sets no single deadline in days for defects found later. Many leases, however, require reporting within a certain period after moving in. Check your lease and report early rather than late.

Minor defects

Minor defects that can be fixed by ordinary cleaning or small repairs are generally the tenant's responsibility (Art. 259 CO). Documenting them is still worthwhile if they existed at move-in.