Found defects after moving in?
Document them with photos, automatically create a professional defect report and notify your landlord – free and without registration.
Defect report
Sample flat 3.5 rooms, Zurich
Kitchen tap dripping
Drips even when closed
Crack in the wall
Window corner, bedroom
Done in three steps
Document defects
Pick a room, add a photo and describe the defect.
Create the report
NewRent automatically creates a clear PDF.
Notify your landlord
Download the PDF and send it to your property manager.
Structured instead of WhatsApp photos – everything in one document.
Multiple rooms, several photos per defect and a clean PDF. Reporting early and in writing gives you clear evidence later.
Create my reportGuides & rental know-how
View all guides →Found defects after moving in – what now?
What to do if you discover more defects after the handover: document them, report them in writing, keep a copy.
How to write a good move-in defect report
What belongs in a good defect report: flat details, rooms, clear descriptions, photos and a date.
Reporting defects to your property manager
How to report defects to your property manager or landlord in writing and traceably.
Which photos should I take of rental defects?
Tips for clear photos of defects in your rental flat – taken with your phone.
Frequently asked questions
Is NewRent free?
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Yes. Recording defects and creating the PDF report is free.
Do I need an account?
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No. You don't need an account. Your details are only processed and stored as far as necessary to create, edit and send your report. See our privacy policy for details.
What can I document with NewRent?
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Defects you find after moving into your rental flat – scratches, cracks, broken appliances, damp or missing parts – each with room, description and photos.
How quickly should I report new defects?
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As soon as possible and in writing. Many leases and property managers set a deadline – check your lease or handover report.
Can I add several rooms and defects?
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Yes, as many rooms and defects per room as you need.
Can I add photos to a defect?
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Yes, several photos per defect, taken directly with your phone. They appear in the PDF next to the defect.
Can I send the report directly to my property manager?
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Direct sending via NewRent is in preparation. For now, download the PDF and email it yourself.
Can I just download the PDF?
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Yes, you can download, print or send it yourself at any time.
Is a NewRent report legal advice or a legal guarantee?
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No. NewRent helps you document defects in a structured way. It is not legal advice and does not guarantee any legal effect. A tenants' association can help with questions.
What happens to my data?
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It is used only for your defect report. We do not sell personal data. More in the privacy policy.